Business Planning Officer - Technical Services (Planned)

Job Description

What you’ll be doing

You will be working in a dynamic and fast paced established commercial, operational and contracts team. Your main responsibility will be for the development of Technical Services Planned Teams organisational plans, complaints management, performance management including KPI’s and customer satisfaction ensuring these are accurately developed and implemented to meet the organisation’s strategic and operational objectives.

You will also be responsible for contributing to the development and delivery of WDH’s Planned Team’s Strategic Plans and all reports and reporting tools related to that and the wider remit of the Technical Services Planned Team.

What we’re looking for

To join our department, we’re looking for someone with:

• a qualification at Level 4 of the Regulated Qualifications Framework;
• experience of working with a computerised management system including but not limited to Microsoft and electronic procurement systems;
• experience of working with and managing complex data sets;
• must be an accomplished communicator, and motivator; and
• ability to undertake any travel in connection with the post as required by the business.

For more information or an informal chat about this role, please contact Rebecca Wardlaw-Pearson, Commercial Manager on 07825112066. 

WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset. As an employer WDH can offer you a great set of benefits which includes:

• 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays;
• an extra day off on your birthday;
• generous employer pension contribution;
• happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
• a wide range of personal development opportunities;
• a fantastic health and wellbeing package;
• access to WDH Rewards for a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme;
• one day to take part in our Volunteering Scheme; and
• "cycle to work" scheme and discounted shopping platform.

We are an equal opportunities employer and welcome applications from all.