In a Nutshell…
We have a new opportunity for a Divisional Operations Director to join our team within Vistry Services, at various business units covering North, South Midlands and East. This role is ideal for a candidate with a proven track record as a Managing Director or Operations/Production/Construction or Technical Director and who has been involved in delivering mixed tenure residential developments from land acquisition to completion and beyond, both in the low-rise and mid-rise housing sectors.
You will work in unison with the Executive Chair and other members of the Divisional team to provide support and direction to all the regions within the Division. Your focus will be on all aspects of operational delivery from the inception of the Division’s projects through to the fulfilment of all contractual obligations.
Whilst there are no direct reports for this role, you are expected to be adequately competent and proficient in dealing with all Regional Business Unit Board members plus senior members of the Group Services team. You will have excellent communication skills both written and verbal and have demonstrable experience in influencing and negotiating.
You may be required to attend Regional Board meetings and Contract Review meetings in support of or as replacement for the Executive Chair.
The role is full time covering each regional business and sites within the division. The Division has operational outlets as far north as the North East and as far south as Central Home Counties.
Let’s cut to the chase, what’s in it for you…
In return, what we would like from you…
Desirable
More about the Divisional Operations Director role…
New Business and Development
Provide advice and support in the securing of new work opportunities to ensure projects efficiently flow through the business and onto site.
Provide oversight and identify and minimise design, technical and production risk on new schemes during the pre-commencement process. Ensure that best practice is passed between regional businesses.
Work closely with the development and pre-con leads in each region to ensure the business procures sufficient new work to meet the business plan and in doing so track key dates through the development process.
Pre-Construction and Design
Work with regional team to bring new sites into production in a timely and efficient way to meet business plan requirements
Provide direction and input into the design and technical matters on all residential and housebuilding developments. Ensure best practice is passed between regions all in line with the Group’s standardisation objectives.
Ensure schemes are designed the ‘Vistry’ way and have the necessary approvals prior to start on site. Ensure also that standardisation is being duly considered by the regions including the use of Vistry Collection house types, standard specifications, the use of Vistry Works and the use of the companies Group Deal materials.
Control and report on design and preconstruction programmes to ensure delivery on time, to budget and to highlight any risks at an early stage to the region.
Contribute to the design and technical value engineering and buildability of all projects ensuring that both good and bad practice is effectively communicated.
Commit to the highest standards of design, quality, safety, and client satisfaction and ensure that the regional businesses are doing the same.
Drive design and pre-construction programmes and deliver to timescales by ensuring all interfacing departments within regions work collaboratively including those outside of the region.
Construction and Sales
Provide direction and leadership to the regional business team on residential and housebuilding developments.
Regularly monitor programmes to ensure delivery on time, to budget and to highlight any risks at an early stage to the Divisional team. The use of Coins in this regard is essential.
Contribute to the value engineering and buildability of all projects.
Commit to the highest standards of design, quality, safety, and client satisfaction.
Have oversight that resources on sites are being effectively and efficiently managed. Particular focus is on prelim consistency across the regions and ensure supply chain performance.
Drive programme and deliver to timescales by ensuring all interfacing departments work collaboratively.
Work to make the operational side of the regions as efficient as possible by establishing an initiative to reduce programme durations across the region.
Work with the regional team to engage with their supply chain in a proactive and commercial way to ensure business sustainability.
Monitor regional RI and CQR levels monthly and focus in on poor performance. Feedback any good and bad practice.
Support the regions is driving for PIJ awards feeding back any good and bad practice on an ongoing basis.
Have oversight of the design, construction and maintenance of each regions sales arenas to ensure the absolute best of environments.
Commercial
Ensure that the highest levels of commercial control are being adopted by each region through procurement, on site delivery and post completion.
Identify as early as possible any programme and therefore contractual risks that the region needs to be protected from.
Ensure the level of variations and non-recoverable being reported by each region are being appropriately managed.
Support the region in any meetings required with poor performing subcontractors or those that may be being commercially challenging
Work closely with the Divisional Commercial Director on best practice commercial initiatives and specifically the overall reduction in waste.
Customer Service
Work closely with the regions to ensure customer service levels are meeting or exceeding any targets set by the Group.
Investigate and review any HBF surveys that do not meet the Group’s minimum requirements. Feedback any good and bad practice.
Investigate any negative Partner feedback surveys and develop any action plan with the region.
Monitor the consistent application of the Group’s customer journey and compliance to NHQC standards.
Health and Safety
Maintain the health and safety standards of the Division and the Group – drive continuous improvement
-Monitor and feedback on monthly SHE Inspection and Advisory reports and afford the Chair with detail of any concerns re same.
-Ensure any best practice is passed between regions on an ongoing basis.
-Ensure that relationships between the SHE team and regional business are appropriately developed and maintained.
-Support any incident investigations with the region.
Business
Contribute as Divisional team member to formulation and delivery of 3-year strategy.
Produce board reports and papers as required
Attend key meetings with clients and Joint Venture partners
Work on Divisional initiatives as required including representing the business at group forums.
Finally, let’s tell you a bit more about us…
We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.
Join us in making Vistry.
